Frequently asked questions


What is Virtuwoof?

Virtuwoof is a veterinary virtual care platform for mobile and web, designed exclusively for pet care. Virtuwoof helps veterinary clinics offer secure virtual visits with their clients. Connect virtually with your pet owner clients via chat or live video to provide care without an in-clinic visit required.


I'm a veterinary clinic, how can I use Virtuwoof?

We partner with veterinary clinics, who use our platform to offer virtual visits for their clients (VCPR-compliant). The Virtuwoof platform can be easily integrated into clinic processes and workflows and helps clinics collect fees for time and expertise normally given away for free via calls, texts, social media messages, etc.

Pet Owners

I'm a pet owner, how can I use Virtuwoof?

Pet owners can either connect with their own vet clinic through Virtuwoof (if the clinic is part of our network). Also, for pet owners whose primary vet is not yet part of our clinic network, we have in-house veterinary professionals that can give advice through our "Ask Virtuwoof" virtual visit offering. Pet owners can start a virtual visit whenever needed and pay per visit*. *Virtuwoof is not meant to be an emergency service. If your pet is experiencing a medical emergency, please contact your local emergency veterinary hospital immediately.